Return & Refund Policy

Return policies

Thanks for shopping at Mars and Moi. We don't accept returns for the moment, however, please contact to discuss any specific issue.

Shipping Address validation 

To make sure the city in the address matches its ZIP code, use this USPS ZIP code lookup.

Damaged & mislabeled items

Our garment suppliers pride themselves on unparalleled product quality. That’s why all our orders go through a 3-step quality check before they are shipped out. However, if a damaged or mislabeled item was accidentally let through our quality control, or was damaged during shipment, we take full responsibility and provide a free replacement.

Apparel measurements

Please be sure to have the right size before you place an order. Refer to the Product measurements page to help you.