Return & Refund Policy

Return policies

Thanks for shopping at Mars and Moi. We don't accept returns for the moment, however, please contact marsandmoi@gmail.com to discuss any specific issue.

Shipping Address validation 

To make sure the city in the address matches its ZIP code, use this USPS ZIP code lookup.

Damaged & mislabeled items

Our garment suppliers pride themselves on unparalleled product quality. That’s why all our orders go through a 3-step quality check before they are shipped out. However, if a damaged or mislabeled item was accidentally let through our quality control, or was damaged during shipment, we take full responsibility and provide a free replacement.

Apparel measurements

Please be sure to have the right size before you place an order. Refer to the Product measurements page to help you.